The Cloud Hotel is situated just a 3-minute walk from Zhubei Train Station. It features free Wi-Fi access and complimentary private parking. Some of its rooms come with a massage chair and a spa bath. The modern air-conditioned rooms feature a flat-screen TV with cable channels, an electric kettle and free bottled water. The en suite bathroom comes with shower and free toiletries. Self-service laundry facilities are available. Guests can head to the 24-hour front desk for assistance with luggage storage, laundry and bicycle rental services. The hotel is a 10-minute drive from Hsinchu High Speed Rail Station and a 15-minute drive from the Nan Liao Fishery Wharf and the Hsinchu Industrial Park. Leofoo Village Theme Park is a 30-minute drive away, while the Taoyuan Airport is a 40-minute drive away.